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PROFILE: Christopher Cappy
Years in consulting, coaching, and corporate education roles: 22 An area of expertise and contribution: Forging senior team consensus-based agendas for better and faster execution of strategy. |
| A notable client engagement and why the work was significant: Leading the "ABC" ACT initiative which had us working in over twenty countries and was central in their turn-around.
A pro-bono cause: Peace Initiatives Institute; Teaching 3, 4 and 5 year olds the language of peace in conflict torn countries. A personal and passionate interest: Learning completely new things, most recently, how to alpine ski and how to drive a car fast on a road-race circuit. A notable quote I find useful for living the life I want to live: “Life is like a grindstone…it either wears you down, or makes you sharp.” |
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PROFILE: Kathryn Rafter
Years in consulting, coaching, and corporate education roles: Lucky 13 An area of expertise and contribution: Lending expertise to companies in transition - specifically, complex and hairy integration efforts. |
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A notable client engagement and why the work was significant: The most recent, Transamerica Real Estate Tax Services. The power of a strong executive team can drive change and achieve extraordinary success faster than any one would seem possible.
This purposeful engagement validated the power of true leadership & team work. It was fun too!
A pro-bono cause: Helping arts organizations achieve their visions without compromising creative integrity. It is an honor to gently introduce structure & methods to these institutions in an artful way. A personal and passionate interest: By Land: running and cycling. By Sea: running my Lobster Boat on Cape Cod Bay. When the stars align just right: finishing the New York Times crossword puzzle. A notable quote I find useful for living the life I want to live: "It's the good girls who keep the diaries, the bad girls don't have the time" Talullah Bankhead |
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PROFILE: Vicky Keith
Years in consulting, coaching, and corporate education roles: 25 An area of expertise and contribution: Providing structure and guidance for clear, focused, fast, inspired execution of strategy. |
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A notable client engagement and why the work was significant: At the World Bank where we created a way for economists and the leaders of poverty-ridden countries to cut through extraordinary bureaucracy, soul-numbing politics and
divergent viewpoints to literally "fight world hunger".
A pro-bono cause: HRC, Planned Parenthood: Doing my part to help preserve our personal freedoms. A personal and passionate interest:Freedom of movement: currently including windsurfing, skiing, competing in triathlons and marathons. A notable quote I find useful for living the life I want to live: From the Dahli Lama "My favorite thing to do? Laughing!" |
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PROFILE: Jeff Outten
Years in consulting, coaching, and corporate education roles: 20+ primarily focused in the areas of Strategic Planning and Execution, Training Design and Delivery, Supporting Major Organizational Change. An area of expertise and contribution: Creating alignment and action at multiple levels in an organization around the accelerated execution of the Strategic Plan. |
| A notable client engagement
and why the work was significant: Senior Team Consultant on an extraordinarily successful turnaround for a Financial Services client. The significance of this work was the opportunity to help build confidence and self sufficiency with a population of individuals who had "lost their swagger."
A pro-bono cause: Strategic Planning in a wide variety of not for profits, primarily focused on human rights issues and improving health care. A personal and passionate interest: Being a really good Dad to a daughter who is much smarter than I. Why don't they come with directions???? A notable quote I find useful for living the life I want to live:"Few minds wear out; more rust out." Bovee |
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PROFILE: Richard B. Manley
Years in consulting, coaching, and corporate education roles: 34 An area of expertise and contribution: Working in unionized organizations to build more collaboration for positive change and win/win outcomes. |
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A notable client engagement and why the work was significant: Leading GE's workout process in their Transportation Systems unit which helped catapult them to #1 in the industry.
A pro-bono cause: Coaching women's youth soccer. A personal and passionate interest: Wine collecting and consulting. A notable quote I find useful for living the life I want to live: "We make a living by what we get, we make a life by what we give." Winston Churchill |
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PROFILE: Susan Burnore
Years in consulting, coaching, and corporate education roles: 15 An area of expertise and contribution: I especially like working with marketing and sales people and the challenges they face. |
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A notable client engagement and why the work was significant: Worked at "ABC" to enter the Central Asian and former USSR markets; extensive experience in multi-cultural environments.
A pro-bono cause: Worked on organizational development for the 500 member Indonesian Heritage Society. A personal and passionate interest: Absolutely anything involving animals! A notable quote I find useful for living the life I want to live: They don't care what you know until they know that you care... |
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PROFILE: Lucy Buckley
Years in consulting, coaching, and corporate education roles: 23 An area of expertise and contribution: Developing leadership and team based skills to implement strategy. Driving organizational culture and results through measurable behaviors and problem solving methodologies. |
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A notable client engagement and why the work was significant: In a turnaround situation, partnering with the CEO to engage corporate-wide the disheartened workforce in understanding and executing swiftly on the new strategy - profit increased 25% with 18% fewer employees, turnover dropped from 84% to 32% in one year.
A pro-bono cause: Facilitating local school foundation strategy meetings to find common ground. A personal and passionate interest:Planning and leading outdoor adventures…sea kayaking in Alaska, Baja, the Bahamas. A notable quote I find useful for living the life I want to live: "Good judgment comes from experience. Experience comes from bad judgment." Alternately, "what doesn't kill you makes you strong." |
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PROFILE: John Smack
Years in consulting, coaching, and corporate education roles: 22 An area of expertise and contribution: Working with organizations to develop strategic objectives and building a collaborative work environment to implement tactical initiatives. |
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A notable client engagement and why the work was significant: Leading "ABC's" organizations, worldwide, in the use of the ACT methodologies to solve aggressive business challenges.
A pro-bono cause: Leading the development and implementation of a new organization design for a non-profit organization. A personal and passionate interest: Outdoor sports that afford opportunities to find solitude and be close to nature, e.g. kayaking, biking and deep sea fishing. A notable quote I find useful for living the life I want to live: Character is both developed and revealed by tests, and all of life is a test. More extensive background information available upon request. Contact Pilot Consulting |
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